Case Studies

Healthcare Video

NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

Read how NHSBSA HR Shared Services delivers end‑to‑end recruitment for NHS organizations, with 50+ staff using Verint Operations Manager to manage workflows.

Insurance Video

New York Life Realizes Big Savings with Verint Quality Bot

Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Why Customers Choose Verint

From global enterprises to fast-moving disruptors, top brands trust Verint to deliver increased capacity, operational efficiency, and reduced costs through AI-driven solutions that are proven, scalable, and secure.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40% increase in agent productivity

Portugal’s leading telecommunications and technology provider has significantly improved customer service efficiency.

How NOS Increases NPS by 61% and Agent Productivity by 40%

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

The Latest

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Financial Services Video

Verint Platform Helps PREMIER Bankcard Improve Performance and CX

Utilities

United Utilities Reduces HR Support Calls by 50 Percent with Verint

Retail

Leading Grocery and General Merchandising Retailer

Healthcare

UnitedHealth Group Standardizes on Verint Knowledge Management Enterprise-Wide

Financial Services

Auto & General – Supporting Multiple Brands with a Single Knowledge Management Solution