Verint Team, Author at Verint https://www.verint.com Customer Engagement Leaders Fri, 09 May 2025 07:59:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 The Evolution of CX Automation: Insights from Verint CEO Dan Bodner on CXO Talk https://www.verint.com/blog/the-evolution-of-cx-automation-insights-from-verint-ceo-dan-bodner-on-cxo-talk/ Fri, 31 Jan 2025 17:40:48 +0000 https://www.verint.com/?post_type=blog-post&p=173798 New blog! The future of contact centers lies in the strategic use of AI to augment human capabilities, drive customer satisfaction, and boost business performance.

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]]> Verint CEO Dan Bodner Visits the CXOTalk Podcast with Michael Krigsman https://www.verint.com/blog/verint-ceo-dan-bodner-visits-the-cxotalk-podcast-with-michael-krigsman/ Wed, 09 Oct 2024 20:16:32 +0000 https://www.verint.com/?post_type=blog-post&p=167812 Verint CEO Dan Bodner recently spoke with CXOTalk’s Michael Krigsman about how Verint helps contact centers leverage AI to achieve tangible business outcomes.

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]]> AI Meets Human Touch: Redefining Customer Experience Podcast https://www.verint.com/blog/ai-meets-human-touch-redefining-customer-experience-podcast/ Thu, 19 Sep 2024 19:45:00 +0000 https://www.verint.com/?post_type=blog-post&p=166232 AI changes everything it touches, including how it intersects with the human touch in CX. A new podcast discusses balancing AI with genuine human interactions.

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]]> AI-Powered Engagement: Revolutionizing Customer Experiences with Kevin Benedict and Verint’s Jasen Williams https://www.verint.com/blog/ai-powered-engagement-revolutionizing-customer-experiences-with-kevin-benedict-and-verints-jasen-williams/ Fri, 16 Aug 2024 19:05:14 +0000 https://www.verint.com/?post_type=blog-post&p=163666 Buying technology has led to buying business outcomes, now. Check out the conversation between Verint's Jasen Williams and Kevin Benedict, host of Future of Business TV.

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]]> Verint’s Dave Singer Featured in CX Today’s Newly Launched CX All-Stars Series https://www.verint.com/blog/verints-dave-singer-featured-in-cx-todays-newly-launched-cx-all-stars-series/ Wed, 17 Jul 2024 17:07:27 +0000 https://www.verint.com/?post_type=blog-post&p=160940 Verint is pleased to announce Dave Singer's selection as a CX All Star, courtesy of CX Today. Find out what Dave had to say about AI and the challenges ahead.

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]]> Verint’s Frank Schneider Discusses Giving Your Chatbot Brand Personality in the Era of Generative AI https://www.verint.com/blog/verints-frank-schneider-discusses-giving-your-chatbot-brand-personality-in-the-era-of-generative-ai/ Tue, 28 May 2024 20:35:59 +0000 https://www.verint.com/?post_type=blog-post&p=155955 Chatbots help meet customer expectations. What if they could stay in character while keeping with your brand’s unique voice? They can!

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]]> From the Other Side of The Headset: Thriving in Tech after a Mid-Career Change https://www.verint.com/blog/from-the-other-side-of-the-headset-thriving-in-tech-after-a-mid-career-change/ Tue, 16 Apr 2024 20:27:18 +0000 https://www.verint.com/?post_type=blog-post&p=151364 Casey Rives, a solutions consultant at Verint, answers questions about her technology career transformation.

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]]> Selling Outcomes, Not Tech: CX Today Spotlights How Verint Flipped the Script https://www.verint.com/blog/selling-outcomes-not-tech-cx-today-spotlights-how-verint-flipped-the-script/ Wed, 10 Apr 2024 19:37:16 +0000 https://www.verint.com/?post_type=blog-post&p=150959 Verint sells AI business outcomes with ROI, not just tech.

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]]> Join Verint and Our Partners for Enterprise Connect March 25-28! https://www.verint.com/blog/join-verint-and-our-partners-for-enterprise-connect-march-25-28/ Mon, 18 Mar 2024 20:22:58 +0000 https://www.verint.com/?post_type=blog-post&p=149417 Get ready for CX automation insights at Enterprise Connect!

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]]> Digital CXO: Leadership Insights—Digital Customer Experience https://www.verint.com/blog/digital-cxo-leadership-insights-digital-customer-experience/ Tue, 12 Mar 2024 19:17:05 +0000 https://www.verint.com/?post_type=blog-post&p=149299 Use your data for powerful customer outcomes.

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]]> Generative AI in Speech Analytics: Enable Real-Time Results https://www.verint.com/blog/genai-fueled-speech-analytics-enable-real-time-results/ Thu, 15 Feb 2024 21:34:24 +0000 https://www.verint.com/?post_type=blog-post&p=147726 Speech analytics is evolving. See how.

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]]> Verint VoC Solutions: A Leader in Enterprise Feedback Management https://www.verint.com/blog/verint-voc-solutions-a-leader-in-enterprise-feedback-management/ Mon, 29 Jan 2024 20:53:39 +0000 https://www.verint.com/?post_type=blog-post&p=146310 G2’s Leader in the Grid® Report recognizes Verint.

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